Refund and Cancellation Policy
At Unlockify.shop, customer satisfaction is our top priority. We understand that circumstances may arise where you need to cancel your purchase or request a refund. Please review our Refund and Cancellation Policy below for detailed information on how to proceed.
1. Refund Eligibility
All digital products purchased from Unlockify.shop are eligible for a refund. Refund requests can be made within 5 to 7 business days from the date of purchase.
2. Cancellation Process
To initiate a cancellation and request a refund, please follow these steps:
- Contact Customer Support: Call our customer care at +919091763610 during business hours to request a cancellation of your order. Our team will guide you through the process.
- Required Information: You will need to provide your order number, the email address associated with your order, and any additional details our support team may request to process your cancellation and refund efficiently.
3. Refund Process
Once the cancellation is successfully processed, the refund will be initiated. Please note the following:
- Processing Time: Refunds will be processed within 5 to 7 business days after the cancellation has been confirmed by our customer care team.
- Refund Method: Refunds will be issued to the original payment method used during the purchase. Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
4. Non-Refundable Scenarios
- If a refund is requested after the 7-business-day window has passed, the refund may not be processed.
- Refunds are not applicable to orders where the product has already been used or activated.
5. Contact Information for Support
For any questions or issues related to refunds or cancellations, please contact our customer care team:
- Phone: +919091763610
- Email: support@unlockify.shop
We are committed to providing the best service and will work with you to resolve any issues in a timely manner.